1 Year Warranty On Our Bags - The Man Bag Co.


Our products are covered by a 1 year warranty from the day they were bought, when used under normal conditions and for the purpose intended.

Long story short - if you encounter these issues within a year of your purchase, please reach out to us at hello@themanbag.co as they will be covered under warranty and we will make it right for you :

- the zippers fail

- the bag tears from normal use

- the straps fray

- buckles break

- magnet in the buckle loses its strength

If you face other issues that are not listed above, do still reach out to us so that we can assess the situation.

That said, do not intentionally damage your bag by stuffing in more items that it can take, or carry items that can damage or compromise the fabric (such as exposed knives and other exposed sharp/dangerous objects).

This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect.

This promise ensures that should your item ever fail due to a manufacturing defect then we will repair or replace the item (at our discretion).

Products covered by this warranty are warranted to the original owner against manufacturing defects in materials and workmanship, except for certain exclusions identified below.

Proof of purchase will be required to make a claim.

Only unaltered and unmodified items and original workmanship are covered.

What is not covered?

This warranty does not cover normal wear and tear or the natural breakdown of colors and materials over extended time and use. “Normal wear and tear” generally mean the wear and tear caused by the expected use of the bag over an extended period of time.

There are a few factors that determine the end of “product life”, including the following:

(1) Fabric—if the fabric is discolored, degraded, de-laminated or deteriorated, we may determine this to be end of “product life”’;

(2) If a major component fails due to extended use (such as a handle, wheel or zipper) we may deem the product to have met its full life cycle.

This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, natural breakdown of colors and materials over extended time and use, that do not affect the functionality of the bag (such as scratches or stained fabrics).

Please use your judgment when assessing whether your product is likely to be covered under the warranty policy.

Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.

If you would like to make a claim, do drop us an email at hello@themanbag.co with Subject "Warranty Claim".